Error 11050 - Get admin right failure
This error indicates that the FutureDial software was unable to obtain admin rights on the device to initiate the factory reset process.
This error code often happens when a device's screen turns off or locks before FutureDial is able to begin the refurbish process. If you receive this error code, ensure that the device is unlocked and has USB debugging enabled, and then try plugging it in to a different port, and ensuring that the screen does not turn off before processing begins.
This can also be caused on newer versions of Android by leaving the "Verify apps installed via ADB" option enabled on the device under developer options. When enabling USB Debugging in the developer options menu to prepare the device, make sure that the "Verify apps installed via ADB" option is unchecked to prevent this error from possibly happening.
Common SnapTap Error Messages Error Message Solution Cannot create work profile This error message indicates that the device cannot be managed because a custom OS is or has been installed on the device. This may also happen if the device's time is ...
Info API v1.9
Info API Document History Version Date Comments 1.0 10/22/2019 Comments and reversion. 1.1 11/07/2019 1.2 11/20/2019 Add example 1.3 11/21/2019 Add request interval check 1.4 11/25/2019 Add file expiration check 1.5 11/29/2019 1. Add parameter ...
Function Test App prompts for a Passcode on iOS devices
From time to time, some of our users report that the Function Test app is requesting a passcode when launching, instead of running the desired test profile. This happens when the app is launched without a test profile loaded. You can avoid this error ...
iPhone 7 devices won't activate
Over time, we have noticed an increase in the number of activation failures, or devices that take a very long time to activate. Specifically, iPhone 7 devices with model number A1660. Apple has issued a statement regarding these devices, which have ...
Lean One-Touch Installation Guide
1. Installing Lean One Touch The Lean One Touch installer can be downloaded at the following link: Lean One Touch Installer Once downloaded, please run the installer on each machine. You will be asked for your installation serial number. Your ...