Function Test App prompts for a Passcode on iOS devices
From time to time, some of our users report that the Function Test app is requesting a passcode when launching, instead of running the desired test profile. This happens when the app is launched without a test profile loaded. You can avoid this error by waiting until the device tile in Lean One-Touch has turned green, and reads "On-Device Functional Test in Progress"
If you do get prompted for a passcode, you are still able to proceed. Wait until the tile turns green, then force-close the Function Test app on the device and relaunch it. The app should start using the now-uploaded profile.
iOS USB Restricted Mode
As of iOS 11.4.1, Apple has introduced USB Restricted Mode, which disables data access to the USB port on the device after an hour, if a passcode has been added to the device. What is USB Restricted Mode? USB Restricted Mode is a Data Protection ...
FutureDial Functional Test Web Planner User Guide
Functional-Test Planner Website Guide Introduction The FutureDial Functional-Test Planner utility is now available as a website UI, which can be accessed at https://ftprofile.futuredial.com. The functionality of the website is effectively the same as ...
Migrating to the FutureDial Functional Test Planner Website
Overview This guide is intended to help existing customers already using Functional Testing to migrate to using the new web-based Functional Test Planner. This guide will allow existing users to continue using exsting test plans without having to ...
LG Devices don't connect, are not recognized, or fail to process.
Sometimes when running LG devices, certain models have problems detecting, and sometimes will fail with error code 11001 thru 11010. LG devices can be tricky, and they don't seem to have the same connectivity configuration as many of the other ...
iPhone 7 devices won't activate
Over time, we have noticed an increase in the number of activation failures, or devices that take a very long time to activate. Specifically, iPhone 7 devices with model number A1660. Apple has issued a statement regarding these devices, which have ...